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How can I contact factchat support and what kind of information should I provide?
 
Every working day between 14:00 and 14:30 you can ask for advice one of our factline member at www.factchat.com.

Of course you can also write an email to support@factline.com. The following information should be provided:

- The URL of the chat that you are using (e.g. www.factchat.com)
-What kind of browser are you using?(e.g. Microsoft Internet Explorer)
- What version is your browser? (e.g. Version 5.5)
- Which operating system are you running? (e.g. Windows 200)